Terms GuaranteeWarranty Draco Products
The purchased products are guaranteed for 24 months against any defects and defects from the date of installation if the instructions provided in this card are followed
It is mandatory to present the warranty book when visiting the technician for installation or repair, as well as the warranty number when contacting the after-sales service unit. So be diligent in maintaining this notebook. The installation of the product will be done within 48 hours from the time the customer submits the installation request. Please, with your patience and consideration, help us to perform this task better. The cost of the technician’s transportation is the responsibility of the customer. During installation, the cost of services and accessories (installation of various faucets, cutting of the cabinet panel if necessary, installation of a liquid container and water purifier, additional parts such as outlet pipes, connectors, etc.) is the responsibility of the customer. is a buyer
Guarantee cancellation cases
Damages caused by improper use and against the standards and instructions contained in this card, burns and scratches caused by improper use, falling of heavy and sharp objects, improper de-scaling using inappropriate tools (metal brush or wire in a way that causes be worn) the use of strong acid and alkaline detergents, fractures, cracks and lip filling, use for production and industrial purposes outside the home environment, replacement and damage in the hologram, label and serial number contained in the warranty card, installation and manipulation of the product by the buyer or people other than authorized Draco service technicians will invalidate this warranty
: It is better to know
Avoid cutting or chopping food with sharp objects such as knives inside the sink. It is better to wash and dry the sink after use. Use mesh floor coverings to wash metal and cast iron pots on the sink floor. Do not put the hot pot on the sink
To clean lime deposits, you can pour diluted white vinegar on the surface of the sink and massage with a soft sponge or microfiber cloth after 10 minutes and then rinse. To remove colored stains, you can use baking soda solution and salt glass without chloride
: Items included in the warranty
Creating stains and changing the color of the sink
bubble formation
Observe the contrasting color in the sink
Any breakages and cracks are not included in the warranty
Guarantee specifications
………………. : Guarantee code
.……………….. : Serial number
……………….. : Store’s name
Seal and signature of the store
………………. : Product model
.……………….. : Installation Date
……………….. : Name of the technician
Seal and signature of the technician
………………. : Customer name
.……………….. : Phone
……………….. : Address
Customer’s signature / technician’s seal and signature
It is certified that the above goods were delivered safely*